Their service continues to be horrendous. Following I failed to capture a connecting flight to my grandmother’s funeral given that they only experienced 1 mechanic in your entire airport, they agreed to pay for my hotel costs. On the other hand, it took them a few months to have again to me, and by the point I received the Examine, it had previously been cancelled.
Doubt if anyone reads this but AA would be the worst airline over the planet. Didn’t fly them for years due to inside difficulties.
I flew AA back again from Boston by way of Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went well and we arrived by the due date. The pilot in no way at the time communicated Along with the travellers (the usual flight data most pilots do share once we've been while in the air, like a welcome) plus the Flight Attendants by no means told us what gate we were being at when we landed. I had a short relationship time (that was delivered Once i built the reservations online), which I was ready to make just after traversing your entire Charlotte airport. When I got to the gate I requested the Ticket Agent once we can expect to land in Sarasota and was informed the crew had not however arrived. At NO time was an announcement designed once the crew had arrived or when to count on to depart.
– Completely improve your management structure with those who ‘basically care’ regarding your Principal goal.
Had wonderful customer service sine one/seventeen. Been pulled off the FRA flight and stayed for 2 days in Philly. Nowadays one/19 I will resume my flight to FRA with as much as par documentation. To my surprise the ticket agent with the check in counter had been Totally impolite, not beneficial and envisioned me to seek out my baggage which was checked in to the seventeenth Which I used to be struggling to retrieve Once i was pulled off the flight on Sunday.
My partner And that i flew from Palm Springs to Ft. Myers Florida, about the return trip, flight 2233 from Dallas, my spouse Rick Barnes was Slash very poorly by some thing inside the seat when he set our luggage in the overhead compartment. We known as the Hostess and While blood was gushing out on the wound, he was offered a band assist to deal with the five inch gash in his leg. We were being informed that once everyone boarded, the hostess would return with the initial support package and would need to come up with a report.
went to your Dominican Republic on trip with my wife and son on july31 til aug seventh 2015 had a good time until finally the perfect time to go dwelling, the flight leaving over the aug7th experienced a hold off for 8 hrs for departing to Miami then suppose to connect and head over to dulles airport.
The baggage service (which was not American airlines) referred to as me at 2am to allow me to know they'd be bringing my bag out to my household!!!
I would prefer to fly this Monday vs Sat but was advised I could well be billed go to the website a rate. That’s remarkable , looking at I are already flying with American for over six yrs and would under no circumstances contemplate flying with any one else at any time.
I happen to be attempting to make contact with the airline for over an hour or so with none results. Exactly what are my options?
My spouse And that i not long ago took a visit for the Virgin Islands and returned on 3/11/13. Our Flight household on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We ended up designed to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in The big apple link following a 2 hour layover. We have been reassured in St. Thomas that we'd make our connection and which the plane would anticipate the connecting travellers. When we arrived in San Juan we discovered our flight had by now taken additional reading off. In wanting to solve this we have been scolded for visiting the wrong counter (We ended up despatched by an American Eagle worker for the American ticket counter). Incredibly while, While we had dedicated that “fake pas,” he was capable of print a Jet Blue ticket from his American terminal! Fortunately we were being last but not least on our technique to our location – JFK in Big apple. After we asked about our baggage the American agent in San Juan wasn’t sure what to tell us. He claimed that they had most likely missed the flight to JFK likewise but to examine once we arrived there. As we anticipated, our bags didn't abide by us to Big apple so we filed a declare and were being despatched on our way again to Lisbon, CT 3 hrs faraway from Ny. The following morning, on three/eleven/thirteen, we known as American Airlines about our bags and that’s where by the runaround began. We were originally instructed that our bags SHOULD have created it to JFK that early morning but they might not explain to.
I made an effort to make reservations to get a nearby hotel by way of your Airline Accommodations services simply to learn that there were no vacant rooms available. I was left to join the remainder of the displaced passengers to rest from the airport terminal with a cot by using a blanket and pillow. I am appalled that within the 21st Century, I needed to working experience this amount of humiliation.
Upon arrival in Panama with flight AA959 on the list of two luggages, a Roncato baggage, ( photos connected ) worth €189 arrived damaged. I promptly went to the suitable Office environment inside the airport, where the one comment was they handed me a « checking Posting Destruction detect », which I enclose herewith. I spent the following day purchasing for a brand new luggage and trying to get in contact together with your workplaces via the phone quantities indicated around the stated doc with out, nonetheless, receiving any reply – the telephone is rarely answered and the line goes blank after numerous minutes of ready, despite which quantity I dial. I Hence carry on my travel and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I again endeavor to Make contact with your Business office within the airport, but the sole tips they could give me was to situation a complaint through your website, which I'm now executing. Aside from the above, I do have One more – and doubtless extra significant – complaint. At time of my reservation I paid an extra $88 ($forty four Just about every) for further comfort seats. To my surprise, the seats turned out being the conventional – no added – seats.
My friend of mine booked my Mother a reservation from haiti to miami fl I compensated her $300 to order me the fares however she did not explained to me the flight are going to be booking on the nonrevenue flight it was a ridicullus instant for all of us, quesion I have In case the seat just isn't assure why did she took The cash from me